US orders - Free shipping

Ordering & Payments
Order Confirmation
You will receive an order confirmation email when your order is processed, and a shipping confirmation email that includes the tracking number when your order has shipped.
Order Processing Times
Orders for in-stock merchandise placed on Monday through Friday are processed within 24 hours. If there should be any delay in shipment or if a product is temporarily out of stock we will notify you via email or telephone. Orders placed after 12PM ET on Friday (or on a Holiday) will be processed the following business day. Our shipping partners do not process orders on the weekends, so if you place an order after the cutoff time on Friday, your order will be processed on Monday.

Business Days: Monday - Friday, excluding federal holidays within the contiguous United States. All orders must be placed by 12PM ET to be processed on the same business day.
Payment Processing
All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. If we experience any problems with processing, we will hold your order and contact you to resolve the problem. Once the payment has been successfully processed, your order will be shipped.
Payment Processing Errors
Our customer service team is happy to assist you with any payment processing errors, so please contact us at Phytosil <care@phytosil.com> with any problems you may have placing orders. Most payment processing errors are due to our fraud protection service detecting a difference in the billing address of the credit card and the billing address entered on the order. Please make sure the billing address is entered exactly as it appears on your credit card statement.
Product Descriptions
We strive to ensure that our product descriptions and images are as accurate as possible. However, we do not warrant that the product descriptions or other content of this Site are accurate, complete, reliable, current, or error-free. The colors you see will depend on your monitor and we cannot guarantee that your monitor's display of any color will be accurate. All features, content, specifications, sizes and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures and similar descriptions may be approximate and are provided for convenience only. Packaging may vary from that shown. If a product offered by us is not as described, your sole remedy is to return it unopened in its original packaging in accordance with our Return Policy.
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